Shipping and Payment Information
Shipping Methods and Timelines: We offer a variety of shipping methods, clearly outlined during checkout. Each method includes estimated delivery timelines and associated costs. Please note these timelines are estimates only, and CFE Coastal Food Equipment Ltd. does not guarantee delivery dates. International orders may experience delays due to customs processing.
Shipping Zones: We ship domestically within Canada and internationally. Please verify that your shipping location is supported during checkout.
Shipping Costs: Shipping costs vary depending on your selected shipping method, order size, weight, and delivery destination. Exact shipping costs are calculated and displayed at checkout.
International Orders and Tariffs: For international orders, particularly between the USA and Canada, customers are responsible for all customs duties, tariffs, taxes, and associated charges imposed by their country's regulations. We encourage customers to verify potential charges with their local customs office prior to placing an order.
Returns, Exchanges, Damages, and Lost Packages: Please refer to our Return, Refund, and Cancellation Policy for detailed instructions regarding returns, exchanges, and handling of damaged or lost items.
Out-of-Stock Items: If an item is out of stock, please contact our customer service office to request estimated availability and shipping timelines before placing your order.
Order Processing: Orders are typically processed within 1-3 business days. You will receive confirmation once your order has shipped, including tracking information, if applicable.
Payment Options: We accept various payment methods, including major credit cards, debit cards, and other popular payment solutions. The available payment options are clearly displayed during checkout.
Payment Requirements: Full payment is required at the time of order placement. Payment processing must successfully complete before orders are shipped.
Contact Information: For additional questions regarding shipping and payment, please contact us:
CFE Coastal Food Equipment Ltd.
1515 Broadway St #101, Port Coquitlam, BC V3C 6M2
info@coastalfoodequipment.com
(604) 464-9427
